Last modified by: Raissa Gallivo -

How to login with Two Factor Authentication

*** Note: Your user ID must be setup in order to use this feature. 
See also: How to enable Two Factor Authentication for my user ID ***


Once you have entered your username and password combination at, a screen will prompt you to enter your verification code.

Open your registered authenticator app to view the current six digit authentication code for IBEX Payroll.

Input this number into the text field and click Submit.



  • You have the option to have the browser remember your user for the next 24 hours, which means it will not ask you for an authentication code if you log in and out during that time frame. Do this by checking on the Trust this browser for 24 hrs box.
  • If you input the wrong code, it will prompt you to try again.
  • If no code is entered within 20 minutes, it will prompt you to log back in. 
  • If you do not have access to your authenticator app, you can use any of your recovery codes to login. 

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